app fabric, sharepoint

Fix: Faulting application name: DistributedCacheService.exe

You might start getting issues with your SharePoint farm’s Distributed Cache if you resize a VM in the Cache cluster. We recently upped the VM memory and core count for a couple of machines that were acting as SharePoint 2013 front ends. As soon as we did this the App Fabric Service would crash immediately on start up throwing errors such as:

Faulting application name: DistributedCacheService.exe, version: 1.0.4632.0, time stamp: 0x4eafeccf
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xe0434352
Fault offset: 0x0000000000008b9c

Or the following

AppFabric Caching service crashed with exception {System.ArgumentException: An entry with the same key already exists.
at System.Collections.Generic.TreeSet`1.AddIfNotPresent(T item)
at System.Collections.Generic.SortedDictionary`2.Add(TKey key, TValue value)

I’m not going to relist the solution here, but the answer in our case was to export and slightly modify the cluster configuration as described by this life saver of a post:

Like the original poster, I’m still not quite clear on why the service crashed or why tweaking those seemingly innocuous parts of the config would suddenly bring it back to life.

I will be bearing this in mind though as it seems there is a small “tax” to be paid whenever you change certain types of virtual hardware on a machine running the App Fabric Service


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s